DOWHAT

DOWHAT provides a comprehensive, cloud-based platform designed to manage every step of the guest journey, enhancing both guest satisfaction and operational efficiency. It integrates a powerful CRS/Booking Engine to boost direct revenue and begin building valuable CRM data from the moment of reservation.

The platform offers a suite of digital solutions to transform the on-site experience:

• Smart Mobile Check-In/Out: Allows guests to save time with digital keys, receipts, and essential information all in one place.
• Smart Ordering: Revolutionizes your hotel's ordering system for F&B and other services, improving quality while reducing costs.
• E-Registration & KIOSK: Transition from paper to digital, managing guest profiles and consent with ease, while offering a fast self-service option.

All guest interactions and data are fed into an AI CRM, which leverages AI agents to deliver automated marketing and hyper-personalized guest services. The platform also includes dedicated tools for housekeeping management, internal team collaboration, and Smart IoT room controls, allowing you to create truly intelligent and responsive guest environments. By connecting every digital touchpoint, you can deliver a seamless, modern hospitality experience.