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Waitwhile

Manage virtual queues, schedule appointments, and send automated reminders. Reduce wait times, minimize no-shows, and improve your overall customer experience.

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Transform your customer journey by eliminating long waits and scheduling chaos. This platform provides a comprehensive solution for virtual queue management and appointment scheduling, designed to enhance customer experience and streamline operations.

Key features include:

  • Virtual Waitlists: Reduce physical lines and shorten perceived wait times with a smart virtual queue system and real-time updates for customers.
  • Appointment Scheduling: Minimize no-shows and keep your staff on track with a user-friendly scheduling app that sends automated, personalized reminders.
  • Customer Insights: Capture valuable customer data to enable personalized interactions, build long-term loyalty, and identify sales opportunities.
  • Operational Analytics: Optimize staff scheduling and resource allocation with powerful analytics and automated matching.

Trusted by over 10,000 businesses across 50,000 locations, the system is built with enterprise-grade security, adhering to SOC 2, HIPAA, and GDPR standards. It offers features like SSO, MFA, and a 99.5% uptime SLA to ensure reliable and secure service for businesses of any scale.

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